Contact and support
Use these paths for product help, privacy requests, and beta program questions. Prefer in-product Settings for deletion and export requests when you can sign in.
Account deletion and data export
Signed-in athletes: Settings → Privacy & data → request deletion or export.
If you cannot sign in, email your coach program contact or the Vanta onboarding channel used for your beta invite and include the email on the account.
Requests are queued for operator review. They are not instant automatic wipes.
Video and access issues
For missing captures, signed-URL playback problems, or coach roster access, contact your coach first, then the Vanta onboarding channel.
Security or suspected unauthorized access: follow the incident response steps in docs/VANTA_INCIDENT_RESPONSE.md and rotate credentials if instructed.
Legal and policy pages
/privacy · /terms · /video-data-use · /beta-consent
Operator note
Public contact email and SLA language should be confirmed by the program owner and attorney before marketing them as contractual commitments. Until then, use your established beta onboarding channel.